MS
Maryke S

1 reviews | Active since Nov 2015

30 Nov 2015, 09:52

Honfee

I am very upset with the service of FNB, I have never complained but this is enough. There was money 550 deducted from my account for honfee, I've never agreed on this never given my consent etc. I have been trying to sort this out since last week. Nothing g. I've received a mail stating they are so or they co t reverse this. I want this money back I to my account t asap. I've never agreed on this. Nobody notified me. And I never agreed on this. I can't believe the bad service so disappointed

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply30 Nov 2015, 11:47
Official
Hello Marykes01,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.

The reference number is 821837.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)