AM
Amanda M
1 reviews | Active since Mar 2013
12 Oct 2015, 11:54
Honfee
I cancelled my medical aid and so then on the 3rd of October the Medical aid put through an amount of R7400, I never sign a overdraft to give FNB to let that amount go through my account. Now they deducted R225 because they made the mistake to let an amount R7400 go through my account, I DID NOT SIGN A FORM FOR OVERDRAFT OR A LOAN. I spoke to a lady today and she just said that they can't reverse it back because it is something between me and my medical aid. I though that our bank will look after our belongings. So I told this lady that they must close my FNB but she said they can't close a account with a negative amount, but I didn't ask to go into a overdraft. I will never do business with FNB again.
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Replies (1)FNB (First National Bank)'s replyOfficial
12 Oct 2015, 13:05Hello Rascal123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 782185.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 782185.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply12 Oct 2015, 13:05
Official
Hello Rascal123,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 782185.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to Premier banking suite who will provide you with feedback.
The reference number is 782185.
Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)
