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Elizabeth D

1 reviews | Active since Oct 2013

12 Jan 2026, 14:59

HONESTY is hard work in this country!!!!

I just received notice from my bank that FNB credit my account. When I looked into it I realised that it was my funeral policy installment. I contact FNB to report that thry made a mistake. Where uponsomeone Namhla kept on telling me I made a manual payment. Which is wrong. My policy goes off by debit order. And FNB run the deductions EARLY in December. The more I explain to her/him that there was only one payment that went through for December. The more she is telling me that there was a manual payment as well and there is nothing more which she can do.

One thing I will never understand. That honest people always must fight first for right the thing to be done. I explained to her. Come January and they are doing the reconciliation of my account they are going to take a double payment and it is not going to work for me. And I WILL not e-mail my bankstatement through. Sorry.

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