NT
Nteboeleng T
1 reviews | Active since May 2025
07 May 2025, 15:02
Honestly so out of it.
I’ve been waiting to hear back from the ***** department since October 2024, I heard ***** cases take some time so I decided to wait but it’s a lot of money for me that I lost, and the person assigned to my case (M.S) doesn’t even respond to my emails and it’s been over 6 months.
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Nteboeleng T's updateReviewer Update
27 May 2025, 09:47After all this time I got a response, only to be told the other bank had yet to respond and it was being escalated, but it seems it couldn’t have been escalated before I complained, why is that? The response to my complaint has been rather disappointing, and yet I’m getting calls being expected to take up the life insurance. How?
NT
Nteboeleng T's update27 May 2025, 09:47
Reviewer Update
After all this time I got a response, only to be told the other bank had yet to respond and it was being escalated, but it seems it couldn’t have been escalated before I complained, why is that? The response to my complaint has been rather disappointing, and yet I’m getting calls being expected to take up the life insurance. How?