AB
Amanda B

1 reviews | Active since Dec 2012

20 Sept 2015, 11:17

Hon Fee

Just received a transaction on my account for R100 HON FEE, I have no idea what this is and when ever I use the online contact us feature, no one gets back to me, my account has now gone into a negitive which it should not ba able to do in the first place as I have not got an overdraft facility.<br> <br> My main problem now it what is this Hon Fee and why was it deducted?????<br> Going to really keep track of my account fees, this is getting rediculou<br> <br> Amanda Behrmann

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply21 Sept 2015, 09:43
Official
Hello amandabehrmann,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to VBS who will provide you with feedback.

The reference number is 763314.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)