GL
Gavin L

1 reviews | Active since Mar 2011

22 Feb 2016, 11:00

Homeloans taking forever

Good day<br> <br> Just not sure why homeloans is taking forever, always asking for documents at the last moment, also taking ages to give feedback, and currently asking for documents that do not exist which is now affecting the lodging process and putting pressure on my relationship with the developers/agent.<br> <br> Regards

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply22 Feb 2016, 12:01
Official
Hello HeadRush,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 873527.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)