1 reviews | Active since Jan 2013
Homeloans
This message was sent to **********
"Good Day,
Hope all is well.
I recently had a default against my name with Transunion – which was due to incorrect account from Telkom. The issue has since been rectified and my ITC score updated correctly.
I tried to do the pre approval process on https://www.fnbpropertyleader.co.za and my pre approval was still declined?
Are you able to provide me more information on this please?
Does it take a while for an updated ITC to reflect on FNB’s system?"
It took 3 days FNB to reply saying please contact the Sales department? To me thats not good enough. My ITC score tarnished incorrectly by Telkom, and now everything has been cleared. I would like my ITC with FNB cleared up immediately.
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is***NF.
Regards
Hello Peter Complaints
Naomi Petersen
*** (option one)