JG
Jade G

1 reviews | Active since Jan 2013

13 Jul 2015, 16:51

HOMELOANS

I had the misfortune of trying to access the paid up portion of my homeloan with FNB.<br> <br> I jumped through the many hoops and after months of up and down finally was advised I could access the portion but that my entire loan would be repriced, not just the additional portion.<br> <br> This is unacceptable.....

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jul 2015, 16:57
Official
Hello gillandj1,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 721518.

Regards
Complaints Resolution
Melinda Duvenhage
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