MH
Maud H

1 reviews | Active since Jan 2014

09 Jun 2015, 11:14

Homeloan with interest rate 2 points above nominal

My husband and I found our dream home so here we go asking banks about our home loan (30% of total purchasing price). <br> To set the scene, my husband has perfect credit score, we have no debts outstanding, a gross income above the minimum required and a significant deposit. <br> <br> My husband banks with Standard bank but I have a platinium cheque account with FNB. <br> <br> FNB comes back to us after credit check and property valuation with an offer @ 11.75% interest rate.... Not sure where they went to find this rate but even their website shows a rate of 9.5%. <br> <br> Anyway I was not happy about that and the sales guy kept on telling me that they can't review the rate unless they receive the offer from other banks. RIDICULOUS! <br> <br> We managed to get a 8.7% from SA Home Loan and a 8.15% from Standard Bank... thank you FNB for not helping us. <br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply09 Jun 2015, 12:25
Official
Hello mlehello,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 700247 .

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)