Homeloan *******
<p>I am now so tired of Homeloans at FNB. My commission was coming in late this month and I would have paid this months bond next week. My work has scheduled me to do a trip to Newcastle and paid accommodation money into my account. FNB never called me once regarding this and they have my email address. I informed them I would pay next week and they promptly took my accommodation money and sent me an email refusing to give it back. The result is won't be able to do the business in Newcastle and will likely get fired now. Thanks FNB you thieving lot. I will be changing my accounts to another bank do that you cannot just take as you please without asking!!!!</p>
Good Day Mrs Terblanche,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day Mrs Terblanche,
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
