MB
Marthinus B

1 reviews | Active since Oct 2013

14 May 2019, 12:29

Homeloan backlog

We sold our house and it was registered on the 30th of April on the new owners name. It is now the 14th of May and still waiting refund payments. What actions will FNB take against me if they have to wait so long for their payments. No one can give me a date and time. I am tired of excuses. Been with FNB for 12 years.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 May 2019, 13:02
Official
 Good Day,

We would like to sincerely apologize for all the inconvenience caused. A complaint to the relevant department has been re logged for urgent assistance (ref :  *** ) who will investigate and provide you with feedback. 
Kind Regards, Hello Peter Complaints Team ***