Homeloan

<p>I have been a client of FNB for a long time and they even offered me and moved me to be a private client,</p> <p> </p> <p>A month ago I app**** for a home loan, my bank then rep**** back the same day to say that I am approved we must just wait for the interest department to let me know what my interest will be on the purchase of the house,</p> <p> </p> <p>I then got feedback that it will be Prime PLUS 2.25 which was very shocking seeing that I am a good client and a loyal client to my bank. Even my co-workers even said it is ridiculous and I must maybe look at another bank. I thought let me sent a complaint through maybe they will call me or assist me. This was done a week ago and not even as much as an answer or reply from my own bank. I was then informed that I lost my house due to the neglect of any feedback or confirmation from my bank. I am shocked about the bad service I received from my bank. And maybe I should have listened to others when they said I must go to another bank. I am very disappointed to know that my business for my bank means so little that they do not even reply or come back to me. So my bank is trying to tell me maybe it is better to take my account somewhere else will care. Shocking to know all the adverti*****ts is also a lie then.</p>