Home & Structured Lending Solutions (HSLS)

Hi FNB

I have app**** for the bond for bond 21 Apr been sending the supporting documents and following up on the application to this day ,I am not sure what the status on my application even logged the call with FNB care and no one bothered to contact me just received the below mail on the 18 May

From: Customer Care <***> Sent: Thursday, May 18, 2023 10:09 AM To: Subject: Complaint Reference *** assigned to Home & Structured Lending Solutions (HSLS)

Dear Valued Customer

Your General Complaint Reference Number *** been assigned to a Service Resolution Consultant in Home & Structured Lending Solutions (HSLS).

An investigation into your matter will now be initiated and we will be in-touch with you shortly.