Home Loans - No response

<p>Good day,</p> <p> </p> <p>I logged an order to change my debit order amount on my Home Load. I logged this on 6.6.2017 with reference HL004K221. I filled the form out and sent it to ********** on 7.6.2017 and nothing happened. I logged another request which would simply not submit on your webiste.</p> <p> </p> <p>Now, it's is over 1 month later and still there is no response from you and I have paid interest on money which I should not have paid simply because your bank cannot manage my request. I have sent this request again this morning and I expect it to resloved right away.</p> <p> </p> <p>I suspect you will do nothing about the additional interest you charged me due to your banks lack of customer service too.</p> <p> </p> <p>Regards,</p> <p>Tim Dell</p>