Home Loans

I have tried calling smart bond and told due to system upgrade my account is moved to home loans and I have been on the call for over 26min awaiting assistance.

My husband lost his job last year… and we called the bank and informed them and the bond now debits on my account.

In October bond debit order bounced and I took over the account since then.I made arrangements to pay the Normal bond and extra 700R which I have been doing to date no payment is missing or oustanding.

But every week I get calls n texts to Pay the remain arrears when the is an arrangement already in place.

Really this harassment from FNB especially after we called and explained our situation…

Kind regards

Palesa Jele