Home Loans don't get back to you

I have banked with First National Bank for over 12 years now and I have a premier cheque account. I currently have a home loan with SA Home Loans because FNB could not comprehend that when I app**** for my current bond, I would be selling the property that was bonded by FNB and replace it with a new bond for my current property. So needless to say they said I couldn't afford it because they were working on me having 2 bonds when I was just replacing the one property bond with a new property bond.<br> <br> As I do all of my banking with FNB, I decided to see about switching my current bond to FNB. I submitted my bond switching application along with all of the supporting documents to FNB at 8am on Tuesday the 15th December. I was please when I got an auto response that told me I would receive feedback within 8 hours. 23 and a 1/2 hours later (taking the public holiday into account) I have still not heard a single word back from FNB, and this includes me sending them a follow up e-mail to them at lunch time yesterday.<br> <br> I think it might be time that I look to move all of mine and my wife's banking to Capitec as they have been knocking on my door for a while now.