1 reviews | Active since Dec 2016
Home Loans
<p>I have never experience such rude and *********** people at a call center. Most of them have no idea what they are doing and FNB telephone system is just the worst. 5 Phone calls. Three times is just cut out. and every time I have to listen to the boring message before getting to choose an option so I can get to consultant.</p> <p>I even logged a call with FNB. Been days and no feedback. I have asked for feedback twice and still nothing.</p> <p>Useless bunch. Let me not even get started on there on there so called private bankers....</p>
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Good Day
I have acknowledged your posting on hello peter and have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.
Your reference number is ***
Kind regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)