LN
Lubi N
1 reviews | Active since Jan 2020
23 Jan 2020, 22:32
Home loan issues.
I app**** for a home loan 2 1/2 weeks ago on FNB and provided all documents requested upon online application and everyday 2 days after I call or email to follow up I get a new email requesting something new/additional. Now the person assisting me just went on leave and I can’t get ahold of the person left in charge of their work to handle my application (this should have be an easy and quick process as most banks offer 24hr response rate).
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Replies (1)
FNB (First National Bank)'s replyOfficial
24 Jan 2020, 09:45Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply24 Jan 2020, 09:45
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***