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thapelo.kubelo thapelo.kubelo

1 reviews | Active since Jan 2014

14 Nov 2017, 12:23

Home Loan interest way too much

I have a private cheque account with fnb and my wife has a premier cheque acc , and yet when it comes to our home loan we are charged at an interest of 14% plus of which is it way too much, especially with the business that we do with the bank, please look into this because i have been offered way less with the option of moving my acc and my wife's

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply14 Nov 2017, 12:33
Official

Hello thapelo15,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)