NG
Natalie G
1 reviews | Active since Mar 2013
24 Apr 2015, 13:31
Home Loan Disapproval
I have an FNB account from since I can remember, have always been a trusted valued client, and all my savings accounts are with FNB. I write this with regret, because my partner and I have app**** for a home loan as I am a valued client of FNB, only to find out that we were disapproved for a home loan. My partner alone will be able to pay the bond amount, without me helping, and have money left at the end of the month. FNB reasoning does not make sense. \Unable to justify Mr. Income on bank statements"<br> I cannot start to explain my disappointment with FNB"
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Replies (1)FNB (First National Bank)'s replyOfficial
24 Apr 2015, 15:17Hello NatalieHol,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 673132.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 673132.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply24 Apr 2015, 15:17
Official
Hello NatalieHol,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 673132.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 673132.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
