1 reviews | Active since Oct 2019
Home loan complaint
Two months ago we had app**** for a new home loan which was approved but then we lost the property due to the credit department at FNB took at least 2 weeks to finalize the final credit assessment. We have now app**** for a new application just last week. Did everything we were told to do. The property valuation was completed last Thursday and here we sit once again in the same predicament as last. Waiting on credit 4 days now to give their final approval. I am at the point where I will now take my business elsewhere as this is frustrating. Which ever bank that will be giving me the home loan approval is the bank that I will take all my accounts to including my current home loan. I'm just really disappointed.
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
