lC
lynette C

1 reviews | Active since May 2009

11 May 2015, 08:20

Home loan captured on ID not mine

According to FNB I have a home loan under my ID. I don't even bank with FNB and don't live in the area of this home I apparently have.<br> I have been on FNB back since June last year about this as it appeared on ICT. <br> FNB gave me a letter stating that is would be sorted out and cleared, almost a year later I do another check and apply for various jobs and see that ITC still has this loan under my name which is concerning. <br> What happened to the FICA process by checking the details of the person you are talking to surly if this bond is in arrears they will call the client and check the details?<br>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply11 May 2015, 09:52
Official
Hello montaguel,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 680915.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)