1 reviews | Active since Dec 2011
Home loan approved on different complex financials - *****!!!!!!!!!!!!!!!!!!!!!!!!!!!
I app**** for a home loan, my loan was approved on a different complex financials. This is *****, I will no longer pay this bond you can take the property back. I contacted and laid a complaint the consultants say we will contact you by close of business but never phones me back. If you checked the correct financials you would never have approved my loan because the complex is in arrears.............It's not for me to phone you its for you to phone me and sort this issue. THIS IS *****!!!!!!!!!!!!!!!!!!!
Good Day Chantel ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Chantel ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Kindly be advised that we had your original query ref number however every time you post on Hello Peter you generate a new Ref number which filters at the back of the queue. It is important to speak to the relevant department in question regarding your matter.
Feedback will be provided within 24-48 hours.
Regards,
Good Day
Kindly be advised that we had your original query ref number however every time you post on Hello Peter you generate a new Ref number which filters at the back of the queue. It is important to speak to the relevant department in question regarding your matter.
Feedback will be provided within 24-48 hours.
Regards,