Home loan application
<p>I app**** for a home loan at FNB on a digital platform and was denied. I have my own finance business and checked my own rating and it was low risk. I am a premier client at FNB! The house in which I am residing is bought through Nedbank due to my own bank not giving me a loan after I purchased two houses and paid them faithfully. I also have a business account at FNB and untill recently an investment of a million rand. I believe that your computers are stupid and you lost your personal touch. Even my vehicle is financed through Nedbank. I seriously believe that I must rather move all my assets to them because you are not in any way looking after my interests. Pathetic! </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Daffnie Govender
Complaints Resolution
***
Tel number: *** (option one)