MM
Mandisi M

1 reviews | Active since Aug 2014

19 Feb 2016, 10:25

Home Loan and now Car Loan

Used FNB since Bob Junior days, never changed account number and I am now holding a Platinum Card with no benefits with FNB. I app**** for home loan, FNB never approved and Nedbank came to my rescue and I am enjoying the partnership with Nedbank,and now VW contacted Wesbank for car loan as they have relationship with the bank,again FNB does not approve my application and I ended up in other banks who offer me ridiculous 13.5 rate while having my own bank that does not help in times of need.<br> GOOD TECHNOLOGY PATHETIC SERVICE,TIME TO CHANGE MY FNB ACCOUNT TO LOUSY SAVINGS ACCOUNT AND MOVE MY SALARY AND DEBIT ORDERS TO OTHER BANKS AND SEE IF I GET JOY, IF I DO I MOVE MY SAVINGS. HAD ENOUGH OF FNB.<br>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply19 Feb 2016, 10:33
Official
Hello campershoes,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 872453.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)