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I AM STILL A DISSATISFIED CLIENT, UP TO NOW MT CASE HAS NOT BEEN RESOLVED. AN AGENT CALLED ME LAST WEEK STATING THAT THEY WOULD GET BACK TO ME ON FRIDAY LAST WEEK AND I AM STILL WAITING !!!! FNB NEEDS TO IMPROVE ON THEIR CUSTOMER ENGAGEMENT BECAUSE UP TO NOW, NO ONE CAN TELL ME WHATS GOING ON WITH MY QUERY