DM
Dirk M

1 reviews | Active since May 2017

15 May 2017, 16:03

Home Loan

<p>It seems impossible to get an answer from FNB regarding a home loan application. To complain helps nothing and nobody is prepared to let you speak to a manager. I bank with FNB (for now) but I got an answer back from a opposition bank within three days. I am still waiting some response from FNB. I guess they do not value me really.</p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply15 May 2017, 16:25
Official

Good Day

I do apologize for the frustration caused once again I have forwarded this matter to the relevant department to address all concerns raised to provide you with a resolution soon on this complaint. We sincerely apologize for the frustration and inconvenience caused.

Regards

Complaints Resolution

Daffnie Govender

Tel number: *** (option one)

DM
Dirk M's update15 May 2017, 16:39
Reviewer Update

Hi

Same reply I got the previous three times I contacted FNB directly. Nothing has changed....