DI
Darrell I
1 reviews | Active since Mar 2011
12 Apr 2016, 12:37
Home affairs a f**** at FNB branches
Went to the FNB home affairs ID booths to apply for my ID card, 3 people sitting there with not one client, but was shown away by the rep as I was not between 30 - 35 years old, and need to go to the un-thinkable office of Home affairs. They continued to sit there doing nothing. Just 3 weeks prior to this my dad app**** at the same location for his and was assisted without a hitch he is 75. Guess it's just who you get there on the day and whether they feel like doing their job?
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FNB (First National Bank)'s replyOfficial
12 Apr 2016, 13:01Hello Joepublic1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903909.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903909.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
FNB (First National Bank)'s reply12 Apr 2016, 13:01
Official
Hello Joepublic1,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903909.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 903909.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)