MK
Mandy K

1 reviews | Active since Nov 2017

13 Oct 2021, 09:43

Holding time , to speak to a consult

Good day

As I am writing this email, I'm holding for 31 mins, to get through to the collections department ***). I was connected to someone , but when I said hello, they transferred me back to the IVR. THIS IS CRAZY,,, this service is pathetic Can some one call me back urgently.

0
Replies (2)
MK
Mandy K's update18 Oct 2021, 09:13
Reviewer Update
Good day

I missed your call and was asked to call you back.

I have tried numerous of times to call the number that was left on my voicemail
+***2.
It doesn’t ring.. beeps for 3 seconds.. then literally cuts.
Seriously what happening
Can someone call me back, as I have a query that needs to be resolved.

Regards
MK
Mandy K's update23 Oct 2021, 12:53
Reviewer Update
Todate, NO FOLLOW UP CALL!!
FNB IS PATHETIC