MS
Martin S
1 reviews | Active since Nov 2018
10 Dec 2018, 14:27
Holding on forever
So I phoned ********** 404 and have been online for 47m:24s. The lady told me to hold on ... and I am still waiting on the line. FNB made the incorrect transaction on my account and now no one can help me.
Helpful (0)
Replies (2)0
Replies (2)MS
Martin S's updateReviewer Update
10 Dec 2018, 14:28FNB just wasted 50min of my airtime. I put down.
MS
Martin S's update10 Dec 2018, 14:28
Reviewer Update
FNB just wasted 50min of my airtime. I put down.
FNB (First National Bank)'s replyOfficial
12 Dec 2018, 13:39Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply12 Dec 2018, 13:39
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***.
Regards
Hello Peter Complaints Team
*** (option one)