holding for 3hours juist for debit order reversal

Item: FNB (First National Bank)
Rating: 1
Author: Koketso M

I have been trying to contact you for the past 3 days regarding debit order reversal and no luck and this has affected my life. I can only hold for the whole 2 hours and no luck.. please solve this before the end of the day.. or else I m going to cancel bank and swift my salary to another bank

thank you

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

28 Oct 2019, 12:45

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***

FNB (First National Bank)'s reply28 Oct 2019, 12:45

Official

Good Day

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is ***NF

Regards

Hello Peter Complaints Team

***