Hold uplift

My name is Mr Molefe having a Business account with FNB for long. I had a situation that had my account blocked. I was advised to send Moiponi Gumbi an email from standard bank, asking her to uplift even to date nothing she doesn't call/email you. I've been treating like a useless person whereselse my employees are on my neck they need money to buy essentials like food etc. FNB is not a Good company 1st their fees are high, however I stayed loyal as their client. I want this to be fixed ASAP.