Hold Status

Item: FNB (First National Bank)
Rating: 1
Author: Fusi L

FNB Account Blocked – No Feedback or Assistance I am extremely frustrated with how my case is being handled by FNB. My account has been blocked, and I have been in communication with a consultant named Moipone Gumbi. Since last week, I have sent multiple emails requesting assistance and clarity on what steps I need to take, but I have not received any meaningful response or guidance.

Recently, I received legitimate funds from a close friend who lives in the United States, yet I am still unable to access my money. This situation is unfair and has caused me significant stress, as I depend on these funds.

I feel ignored and unsupported, and I am not being told what is required from my side to resolve this issue. All I want is clear communication and access to my legally received funds.

FNB, please urgently assist and provide a way forward. This matter cannot continue unresolved. Reference/Contact Details: *** I expect prompt feedback and resolution.

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Replies (1)

Fusi L's updateReviewer Update

25 Apr 2026, 07:12

They are ******. I don't think if it was a white person being placed on a status holding they would have refused them to access the funds that.was paid into the blocked account. Now my child missed something important because they don't want to release my 2850.00 of which the money is legit. Yes they can continue with their investigations, but they must release my 2850.00, and its strange and funny that they managed to take the 415.00 monthly fees that I was owing but they can't allow me to use my money that was paid into my account via money gram. They are ****** a,even the lady is not responding to all my emails and she's ignoring my emails. They are really pushing me. **** What is this because I really and desperately need my money

Fusi L's update25 Apr 2026, 07:12

Reviewer Update