VM
Vincent M
1 reviews | Active since May 2019
25 May 2019, 07:40
Hold on my personal account placed without a complainant/case number
Morning. After several attempts of branch visits, i still can't get help from any fnb consultant. The issue is that my personal account stopped working on 12 March this year, and still today it doesn't allow me to access my available funds. From what i've hear, apparently a hold was placed on it without any case number or complaint being issued.
It's been long enough now, please resolve this.
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Replies (1)
FNB (First National Bank)'s replyOfficial
27 May 2019, 10:05Good Day Vincent Maano
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***
FNB (First National Bank)'s reply27 May 2019, 10:05
Official
Good Day Vincent Maano
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department and feedback will be provided shortly.
I do apologize for any inconvenience caused.
Ref: ***NF
Regards,
Hello Peter Team
Tel number: ***