Hold on my account not deleted

My premier cheque account was overdrawn and handed over as I have been unemployed for a period of time. I finally managed to pay the outstanding amount in full and extra so that I can continue with the account. The payment was made on 26 Jan 2021. I went to the branch and I was told that the payment needs to clear first and I must wait 24 hours before the I can continue using the account. I went to the branch again on 27 Jan 2021 and I was told to wait until 12pm. I went to the branch, contacted the call centre, and contacted customer service via secure chat but I am still not assisted. I get told that there is a hold on my account. The turnaround time of 24 hours has lapsed. I need to use the money in my account but I cannot because of this hold.