DD
Dan D
1 reviews | Active since Oct 2020
24 Oct 2020, 06:49
Hold on my account for a month. Satan's bank this!
This will be my second review. My account was put on hold by Mrs Baloyi on 27 September 2020. I've sent over 40 emails and over 80 phone calls and still no answer. I received an sms from FNB stating my complaint is enjoying high priority - Bullsh#t.
My advice to anyone reading is to stay far away from this bank. They are utterly useless. My account is blocked for almost a month and nobody is doing anything about it. My money on hold. They are holding MY DAMN MONEY!! Complaining here hasn't helped and now I will go to the banking ombudsman and attach all proof of all my attempts at resolving this. I will mention all the names.
Mrs Baloyi, Mrs Yoliswa, Elsie, Maltshe. You have been taking me for a fool..
This bank is the worst bank on earth. How can we help you? You can't even help yourself. Give my money so I can be done with you. P
Please, no more complaint reference numbers. I have enough. I want this to be resolved today!!!!
Case number ***
Today, you hear me?? TODAY!!!!!!!
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Replies (2)DD
Dan D's updateReviewer Update
24 Oct 2020, 12:19Right...
Nothing has been done since 26 September 2020. The review I wrote on hellopeter dated 20 October 2020 with reference ***NF nothing has been done. I've been an entire month without my account. The people at the ***** department are unprofessional and unhelpful. Their phones do not work, when the phones work nobody answer, they don't respond to emails, they don't respond to escalations, they don't call back. FNB was quick to put a hold on my account but I've been struggling for a month to remove it and I've been calling and sending emails EVERY SINGLE DAY AS FROM 26 SEPTEMBER 2020!!! The investigator, Mrs Baloyi, is just a name. She doesn't work there. You are paying a ghost. She is definitely not an employee at FNB. Her team leader, the same. Their manager, the same. Why do you appoint people who are never available. Once or twice I can understand but for a whole freaking month trying to call and mail everyday and none of them can respond or be available??? IMPOSSIBLE!!!!
To anyone reading this, I urge you to see the other reviews on hellopeter. There are countless others like myself with the same issue. With enough voices surely we can inform the media and let this kind of banking practice be exposed. A whole month????? Absolutely and utterly disgusting. I promise you that when my account is unblocked FNB will never again see or hear from me. I will never recommend anyone to bank with this pathetic institution. They do not care about their clients. They only care about profit. Helping you is a pipedream
This is the worst bank under the sun.
Nothing has been done since 26 September 2020. The review I wrote on hellopeter dated 20 October 2020 with reference ***NF nothing has been done. I've been an entire month without my account. The people at the ***** department are unprofessional and unhelpful. Their phones do not work, when the phones work nobody answer, they don't respond to emails, they don't respond to escalations, they don't call back. FNB was quick to put a hold on my account but I've been struggling for a month to remove it and I've been calling and sending emails EVERY SINGLE DAY AS FROM 26 SEPTEMBER 2020!!! The investigator, Mrs Baloyi, is just a name. She doesn't work there. You are paying a ghost. She is definitely not an employee at FNB. Her team leader, the same. Their manager, the same. Why do you appoint people who are never available. Once or twice I can understand but for a whole freaking month trying to call and mail everyday and none of them can respond or be available??? IMPOSSIBLE!!!!
To anyone reading this, I urge you to see the other reviews on hellopeter. There are countless others like myself with the same issue. With enough voices surely we can inform the media and let this kind of banking practice be exposed. A whole month????? Absolutely and utterly disgusting. I promise you that when my account is unblocked FNB will never again see or hear from me. I will never recommend anyone to bank with this pathetic institution. They do not care about their clients. They only care about profit. Helping you is a pipedream
This is the worst bank under the sun.
DD
Dan D's update24 Oct 2020, 12:19
Reviewer Update
Right...
Nothing has been done since 26 September 2020. The review I wrote on hellopeter dated 20 October 2020 with reference ***NF nothing has been done. I've been an entire month without my account. The people at the ***** department are unprofessional and unhelpful. Their phones do not work, when the phones work nobody answer, they don't respond to emails, they don't respond to escalations, they don't call back. FNB was quick to put a hold on my account but I've been struggling for a month to remove it and I've been calling and sending emails EVERY SINGLE DAY AS FROM 26 SEPTEMBER 2020!!! The investigator, Mrs Baloyi, is just a name. She doesn't work there. You are paying a ghost. She is definitely not an employee at FNB. Her team leader, the same. Their manager, the same. Why do you appoint people who are never available. Once or twice I can understand but for a whole freaking month trying to call and mail everyday and none of them can respond or be available??? IMPOSSIBLE!!!!
To anyone reading this, I urge you to see the other reviews on hellopeter. There are countless others like myself with the same issue. With enough voices surely we can inform the media and let this kind of banking practice be exposed. A whole month????? Absolutely and utterly disgusting. I promise you that when my account is unblocked FNB will never again see or hear from me. I will never recommend anyone to bank with this pathetic institution. They do not care about their clients. They only care about profit. Helping you is a pipedream
This is the worst bank under the sun.
Nothing has been done since 26 September 2020. The review I wrote on hellopeter dated 20 October 2020 with reference ***NF nothing has been done. I've been an entire month without my account. The people at the ***** department are unprofessional and unhelpful. Their phones do not work, when the phones work nobody answer, they don't respond to emails, they don't respond to escalations, they don't call back. FNB was quick to put a hold on my account but I've been struggling for a month to remove it and I've been calling and sending emails EVERY SINGLE DAY AS FROM 26 SEPTEMBER 2020!!! The investigator, Mrs Baloyi, is just a name. She doesn't work there. You are paying a ghost. She is definitely not an employee at FNB. Her team leader, the same. Their manager, the same. Why do you appoint people who are never available. Once or twice I can understand but for a whole freaking month trying to call and mail everyday and none of them can respond or be available??? IMPOSSIBLE!!!!
To anyone reading this, I urge you to see the other reviews on hellopeter. There are countless others like myself with the same issue. With enough voices surely we can inform the media and let this kind of banking practice be exposed. A whole month????? Absolutely and utterly disgusting. I promise you that when my account is unblocked FNB will never again see or hear from me. I will never recommend anyone to bank with this pathetic institution. They do not care about their clients. They only care about profit. Helping you is a pipedream
This is the worst bank under the sun.
DD
Dan D's updateReviewer Update
25 Oct 2020, 15:44Update:
NOTHING HAS BEEN DONE. NO CALL, NO EMAIL, NO CORRESPONDENCE, ABSOLUTELY NOTHING! This is just utterly terrible.
If complaining on Hellopeter doesn't even work anymore then I don't know. I think I'll forward everything to the ombudsman. I have sufficient proof of ALL the attempts I've made for A WHOLE MONTH.
Pathetic pathetic pathetic client care. This bank only want to sell you products, nothing else. This is a mafia style bank.
NOTHING HAS BEEN DONE. NO CALL, NO EMAIL, NO CORRESPONDENCE, ABSOLUTELY NOTHING! This is just utterly terrible.
If complaining on Hellopeter doesn't even work anymore then I don't know. I think I'll forward everything to the ombudsman. I have sufficient proof of ALL the attempts I've made for A WHOLE MONTH.
Pathetic pathetic pathetic client care. This bank only want to sell you products, nothing else. This is a mafia style bank.
DD
Dan D's update25 Oct 2020, 15:44
Reviewer Update
Update:
NOTHING HAS BEEN DONE. NO CALL, NO EMAIL, NO CORRESPONDENCE, ABSOLUTELY NOTHING! This is just utterly terrible.
If complaining on Hellopeter doesn't even work anymore then I don't know. I think I'll forward everything to the ombudsman. I have sufficient proof of ALL the attempts I've made for A WHOLE MONTH.
Pathetic pathetic pathetic client care. This bank only want to sell you products, nothing else. This is a mafia style bank.
NOTHING HAS BEEN DONE. NO CALL, NO EMAIL, NO CORRESPONDENCE, ABSOLUTELY NOTHING! This is just utterly terrible.
If complaining on Hellopeter doesn't even work anymore then I don't know. I think I'll forward everything to the ombudsman. I have sufficient proof of ALL the attempts I've made for A WHOLE MONTH.
Pathetic pathetic pathetic client care. This bank only want to sell you products, nothing else. This is a mafia style bank.