HOLD ON MY ACCOUNT

Hi PETER ive got a cheque account with FNB my salary date is the 15th of each month on the 14th November i went to Nedbank for a personal loan of R80 000.00 which was approved and paid out in my FNB acc on the 16th November fnb put a hold on my account for what i dont know since then im trying to get the balance of my money that is still in my account i email them all the proof that i made a loan and the other money was my salary. They dont respond on my emails, they dont phone, i dont hear of them nothing if i phoned the fruad division they put me on hold and after 5minutes the phone just go dead. Faizel Prinsloo from the fruad division is the 1 that put a hold on my account i want to know why. My 1st payment for the loan is due the 15/12/2017 and i didn't even use the money All of my debit orders were returned my car insurance is not paid and it is almost the 15th again for my salary im attaching the letter that i send them

Good Day,

I would like to know why my account has been put on hold, please provide me with proof that the account had been put on hold by Nedbank

I recall on the 15th November 2017 I entered the incorrect pin twice while busy with internet banking whereafter I went to the bank and was informed that this is now a ***** case

I am very disappointed as I cannot get hold of Faisel who blocked the account, I have sent countless emails, tried calling numerous times with no avail. I have also been to different branches. I got through to ***** Focus and was informed that I was to provide proof of the loan with nedbank aswell as an affidavit stating that a loan was made. This was submitted via Zevenwaght Mall Branch as well as Vredenburg Branch approximately 2 weeks ago.

My car insurance hasn't been paid, my cellphone account had also not been paid and as a result of this my credit record is in jeopardy as all my debit orders have been returned

I strongly feel that the hold on my account is due to the incorrect pin which was entered and not from Nedbank as I went to Nedbank personally and they have no knowledge of this.

I am very disappointed with the way this matter is being handled, please contact Me with regards to this matter urgently Many Thanks,

Rashaad Dalwai

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