1 reviews | Active since Mar 2009
Hold on Business card
<p>A hotel in Santa Rosa put a hold on my Business Card which they released on 2 April 2017 already. Today almost 5 weeks later the funds are still not available in my account. I phoned every number within FNB that could possibly help me, the business desk send me to card disputes and they send me back, I have spoken in total with more than 8 FNB consultants referring me to someone else.</p> <p> </p> <p>Is there someone out there in FNB that cares enough to resolved this issue and release my funds?</p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)