Hold on account without notification

FNB placed a hold on all my accounts without notifying me.

Apparently FNB sent me a SMS notifying me that I need to send them documents. 1 SMS in my opinion, is not enough to notify clients about this request and then to not even notify a client about the hold that was placed, is even worse. I was unable to pay for a meal in a restaurant tonight and it left me feeling fairly embarrassed.

The lack of communication from FNB is shockingly bad