1 reviews | Active since Jul 2016
Hold on account
<p>I am fed up with the treatment and service i am getting from FNB ***** Department and FNB investigators. Last year in August i did some consultancy job for Phoenix trading and i got paid 3 weeks after i did my work but only to find that i got paid with Dirty money where a woman named Eunice Maalem's account was used to pay me for my services by the perpatrators which left me in a prison cell since the account used was mine. Now the case has been thrown out of court and resolved trough mediation on the 13 April 2017 and on saturday i went to a branch at Northgate and a helpful gentlemen assisted me and told me he sent the P21 from the police investigating officer stating that the case has been withdrawn. Yesterday i went to check the progress at a branch at Pavilion Mall, and picked up that nothing has been done to lift the hold on my account. ****ed off as i was i went back to work and today i went again at the Pavilion Branch and a wonderful lady assisted me and told me that i will be called in the next few hours but nothing has happened and i wonder what next? I really need this account to be active so that i can close it and open a new account since i dont really know what could happen next. But i hate the feeling i have currently with regard to the bad treatment i am getting from FNB as a client. I solely think its time i move my business somewhere else, No matter how innocent one can be but the little GODs at FNB will still opress you evenly for what i am not even sure but all i can say is go to ............................!</p>
Good day Mr. rodgers1633
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
Good day Mr. rodgers1633
Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
