sN
siyanda N

1 reviews | Active since Feb 2011

25 Mar 2015, 12:54

HOLD ON A NEW ACCOUNT BUT FUNDS ACCEPTED

I opened a new acc telephonically, went into the branch, signed docs but was not given a card because apparantly there is a hold on the account. My salary has been deposited in the account now i have no access to my funds.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Mar 2015, 13:06
Official
Hello amandlam,

We would like to take the opportunity to sincerely apologize for any inconvenience caused and thank you for taking the time to bring this to our attention.

This matter has been escalated to Banking Channels to be investigated.
Your complaint ref number is 654378.

Kind Regards
Complaints Resolution
Celeste Kruger
Email: ***
Tel Number: *** (Option One)