1 reviews | Active since Nov 2011
Hoarding investor monies for their gain and leaving client destitute
<p>I invest monthly amounts after being retrenched so that it pays out every month to pay my bills like my homeloan, medical aid and other debit orders etc. I invest for 30 days so that the monies can be paid out in time for me to have funds in my account to pay these bills only to find that after 30 days - FNB automatically re-invested all the funds. THis because I did not give an instruction for it to be paid ou. I thought me choosing a 30 instruction and not anything longer is an instruction to not invest for longer. Who gives them the right to automatically re-invest if it leaves me destitute. It also removes my right to save my funds wisely. So they only care that they have more funds in their accounts but I am sure they will heavily penalise me if my account goes into overdraft or I am unable to pay my bills. Pathetic service</p>
Good day Ms. Gadija S
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Gadija S
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Gadija S
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
Good day Ms. Gadija S
Thank you for bring this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.
We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.
Thanks regards
Rahim Salamaan
FNB Hello Peter Complaints Resolution
(W): ***
E-mail: ***
