HIGHLY FRUSTRATED V2.0

RESUBMITTING MY REVIEW IN HOPES THAT SOMEONE MIGHT CALL ME BACK THIS TIME AROUND

Its been 8 days since I logged my dispute. No one bothered to reach out.

I received an sms saying that someone would contact me - NEVER HAPPENED.

ALL I AM ASKING IS THAT YOU PLEASE ACTIVATE MY SONS YOUTH ACCOUNT. just like the others were activated (all the documents were in order as per the response i received) however only 2 of the 3 accounts were activated...

HIGHLY FRUSTRATED I am writing this review with great frustration.

After being sent from pillar to post on numerous (on a daily basis) No one i able to assist me.

I have opened 3 youth accounts for my children and submitted all the required FICA documents. I have been informed that the process takes about 3-5 working days.. It took them over 2 weeks to get back to me.

Someone finally responded and said that all is in order now.

I have checked and only 2 of those 3 accounts have been activated..

Numerous emails... no response.. Daily follow up calls to try and hunt the 'responsible person /department'

After spending numerous hours on calls on a daily basis, being sent from one department to the next...

NO ONE CAN ASSIST ME!!!!

CAN SOMEONE HELP ME PLEASE?????