Highly Disappointed

<p>So disappointed in the customer service. I have sent out an enquiry through your so called online services and was told that a consultant will call me back and that was more than a week ago. I currently have an acc with FNB and thought I would open up a second acc, but after waiting so long to be called back I might as well open an account with a different bank and close the current one with FNB. I have been disappointed with FNB far to many times.......</p>