KR
Kelly R
1 reviews | Active since Apr 2011
30 Nov 2020, 12:07
Highly annoyed customer
I'm so disappointed in FNB, I have been a loyal customer for more than 12 years, I request a limit increase of R1000 and I am declined for a reason FNB cannot tell me, I get told to check my credit score which I do because I am interested to see what is going on and guess what - not a single fault! If this is how you treat your customers I will take my credit facility elsewhere, clearly you don't need the business.
I take serious offence to this as I work ****** hard to keep my credit score perfect!
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Replies (1)KR
Kelly R's updateReviewer Update
09 Dec 2020, 07:14Thanks FNB for nothing, its been a week and I've had no communication from you, I see now that my ebucks has been affected to, because you've given me a red rating. I'll give you until tomorrow to rectify your issue before I move everything to another bank.
KR
Kelly R's update09 Dec 2020, 07:14
Reviewer Update
Thanks FNB for nothing, its been a week and I've had no communication from you, I see now that my ebucks has been affected to, because you've given me a red rating. I'll give you until tomorrow to rectify your issue before I move everything to another bank.