BS
Basey S

1 reviews | Active since Mar 2009

01 Apr 2015, 10:06

Higher Settlement Amount

I have a personal loan with FNB that im trying to settle. When i asked for the settlement amount, i got an amount R2000 more than whats on the statement. I had expected a lower amount because i should be paying no interests on the months im cutting out. Can someone at FNB please explain to me how does this work.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply01 Apr 2015, 12:46
Official
Hello baslulu,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 660339.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)