1 reviews | Active since Jul 2011
High fees for incorrect FNB reflection.
Ref: SI-754299 (CAS-174931-F7X1K5) CRM:***<br> <br> FNB has created another loop hole to Extract money from ME. By not displaying the correct outstanding debit/credit transactions on the online banking platform.<br> <br> When I logged in to FNB on 02 Sep 15, [FNB Online Banking 2 Sep 14:19(GMT+2:00) Login Notification] I noted that the credit card transaction was paid<br> [Platinum Credit Card 01 Sep 2015 PAYMENT - THANK YOU 2,***x].<br> I checked outstanding debits/credits on the cheque account there were none so I decided to transfer additional money into my money on call.<br> On the morning of 03 Sep 2015, I receive an in contact SMS received Thu 03 Sep, 2:11 AM<br> FNB :-) Paid from a/c..038601, 03 Sep: R2*** Ref.Fnb Card 490***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 767793.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is 767793.
Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)
