PW
Pearl W
1 reviews | Active since Jun 2021
23 Jun 2021, 05:06
High fees for bounced debit orders
During financial constraints times FNB will charge R110 for a bounced debit order...this amount sometimes is debited twice in a month for the same debit order since now service vprovider 'track' the account. Like how is this fair
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FNB (First National Bank)'s replyOfficial
23 Jun 2021, 08:35Good Day, I tried contacting you on the number provided, to no avail. We thank you for taking the time to highlight your concerns and apologise for any inconvenience caused. In order for us to be able to look into your matter, we require that you kindly provide us with your ID number, FNB account number. Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback. Regards,
FNB Customer Resolution Center
FNB Customer Resolution Center
FNB (First National Bank)'s reply23 Jun 2021, 08:35
Official
Good Day, I tried contacting you on the number provided, to no avail. We thank you for taking the time to highlight your concerns and apologise for any inconvenience caused. In order for us to be able to look into your matter, we require that you kindly provide us with your ID number, FNB account number. Upon receipt of this information we can forward to the relevant department to investigate this further and contact you with feedback. Regards,
FNB Customer Resolution Center
FNB Customer Resolution Center