TO
Tom O''''Connor
1 reviews | Active since Jul 2011
16 Dec 2018, 17:59
High fees and shocking service
Yet again the FNB banking app is not sending out the otp codes timeously. So no banking that needs the code can be done this is about the tenth time in the last 5 months this has happened and FNB blames the cell phone companies which they also use. THEY NEVER TAKE RESPONSIBILITY it is extremely inconvenient and annoying
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Replies (1)
FNB (First National Bank)'s replyOfficial
18 Dec 2018, 09:35 Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
FNB (First National Bank)'s reply18 Dec 2018, 09:35
Official
Good Day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards
Hello Peter Complaints Team
*** (option one)