JU
Judith U

1 reviews | Active since Jun 2018

25 Apr 2019, 04:29

HIGH CHARGES ON ACCOUNT

My dad's account was recently downgraded to an Encore Gold Account, he was told he will only pay R45pm but every month R597. 52 is deducted on his account. Can someone fix this because he is ready to move to a better bank

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply25 Apr 2019, 10:47
Official
Good Day,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.

The reference number is  ***NF.

Regards,
Hello Peter Complaints Team

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